Privacy Policy

Last updated: February 2026

SDC International Shipping (“SDC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a moving inquiry, or interact with our services. It also describes the rights available to California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) and updated regulations effective January 1, 2026.

This Policy applies to information collected through:

• www.sdcinternationalshipping.com
• Our multi‑step moving estimate forms
• Phone calls, call tracking systems, and customer service interactions
• Advertising and analytics tools (e.g., Google Ads, Google Analytics)

If you become an SDC customer, additional information may be collected as part of your moving services. That information is used solely to perform your move and is governed by this Policy and our service agreements.

1. Information We Collect

We collect the following categories of personal information when you use our website or submit a moving inquiry:

A. Information You Provide Directly

• Name
• Phone number
• Email address
• Move date
• Origin address
• Destination address
• Estimated size/volume of the move
• Additional details you choose to provide in the form

B. Automatically Collected Information

Through cookies, pixels, and analytics tools (e.g., Google Analytics, Google Ads), we may collect:

• IP address
• Device and browser information
• Pages viewed and time spent on the site
• Interaction with forms and buttons
• Referring URLs
• Advertising identifiers
• General location (city/region)

C. Call Tracking Information

If you call us, our call tracking systems may collect:

• Phone number
• Call duration
• Call recordings (for quality and training)
• Advertising source (e.g., Google Ads call tracking)

D. Information Collected After You Become a Customer

If you hire SDC for moving services, we may collect additional information necessary to perform your move, such as:

• Shipment details
• Contact information for pickup/delivery
• Documents required for international shipping

This additional information is not collected through the website’s forms.

2. How We Use Your Information

We use personal information for the following purposes:

• To provide moving estimates and respond to inquiries
• To contact you about your move or requested services
• To schedule and coordinate moving services
• To operate, maintain, and improve our website
• For analytics, advertising, and remarketing
• To measure the effectiveness of our marketing campaigns
• To detect and prevent fraud or security issues
• To comply with legal obligations

We do not use website‑collected information to make automated decisions that produce legal or similarly significant effects.

3. How We Share Personal Information

We may share personal information with:

A. Service Providers

These companies process data on our behalf and are contractually restricted from using it for their own purposes:

• Moveware (CRM and operations platform)
• Website hosting providers
• Email and communication tools
• Customer support tools
• Analytics and advertising partners (e.g., Google)

B. Advertising & Analytics Partners

We use:

• Google Ads
• Google Analytics
• Google Search Console

These tools may collect data for:

• Measurement
• Attribution
• Remarketing

Because remarketing is considered “sharing” personal information under California law, you have the right to opt out (see Section 8).

C. International Shipping Partners (Customers Only)

If you hire SDC for international moving services, we may share necessary information with:

• Overseas agents
• Carriers
• Customs‑related partners

This information is shared only to perform your contracted services.

We do not sell personal information for money.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Operate the website
• Analyze traffic
• Improve user experience
• Support advertising and remarketing

You may control cookies through your browser settings or opt out of certain tracking as described in Section 8.

5. Data Retention

We retain personal information collected through our website for:

• 1 year for individuals who do not become customers
• Longer if you become a customer, as needed to perform services, maintain records, comply with legal obligations, or resolve disputes

We delete or de‑identify data when it is no longer needed.

6. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it.

7. Your Privacy Rights (California Residents)

California residents have the right to:

• Know what personal information we collect and how we use it
• Access the personal information we hold
• Correct inaccurate information
• Delete personal information (with certain exceptions)
• Opt out of the sale or sharing of personal information
• Limit the use of sensitive personal information (not applicable to our website data)
• Non‑discrimination for exercising privacy rights

You may submit a request by contacting us at:
877-339-0267

We may need to verify your identity before fulfilling your request.

8. Your Right to Opt Out of “Selling” or “Sharing”

Because we use Google Ads remarketing and similar tools, California law considers this “sharing” personal information for cross‑context behavioral advertising.”

You may opt out by:

• Adjusting your cookie preferences
• Using browser‑based opt‑out tools
• Visiting: https://optout.aboutads.info
• Contacting us directly

We will honor opt‑out signals such as Global Privacy Control (GPC).

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, but we take steps to reduce risk.

10. International Data Transfers

Website‑collected data is stored in the United States.
If you become a customer, we may transfer necessary information to international partners solely to perform your move. These partners are required to protect your information in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

12. Contact Us

If you have questions about this Privacy Policy or your rights, you may contact us at:

SDC International Shipping
4730 Woodman Ave #301
Sherman Oaks, CA 91423
Phone: 877‑339‑0267